3dmagicaldesign
New Member
Well... first at all you need to be proficient when you offer your services, you need to make everything clear so you will always provide the same things that you are offering to your client with your words, sometimes when you don't explain yourself very well there could be misunderstandings = not satisfied client.
I've had some bad experiences with Indian outsourcing companies, everytime that you ask a question they say "yes sir" or even worst, they always use the "U" instead "you", I don't mean to be racist or something but that's something you never can do when you are dealing with a client online, you need to make sure that your grammar and spelling are good enough, that way clients will know how professional you are. When you are doing business online, your chat log is your company profile.
Secondly, you need to provide an excellent customer service. Don't think about your client as money, think about your client as a happy friends who will bring more friends to your community.
Once you finish your projects, send 1 monthly email to your client to say hi, to tell him about your new projects, etc. That's the better way to keep in touch.
I really hope replies and contributions to this posting
I've had some bad experiences with Indian outsourcing companies, everytime that you ask a question they say "yes sir" or even worst, they always use the "U" instead "you", I don't mean to be racist or something but that's something you never can do when you are dealing with a client online, you need to make sure that your grammar and spelling are good enough, that way clients will know how professional you are. When you are doing business online, your chat log is your company profile.
Secondly, you need to provide an excellent customer service. Don't think about your client as money, think about your client as a happy friends who will bring more friends to your community.
Once you finish your projects, send 1 monthly email to your client to say hi, to tell him about your new projects, etc. That's the better way to keep in touch.
I really hope replies and contributions to this posting