Problem with web form mailer

Discussion in 'Web Design' started by sstoveld, Dec 10, 2008.

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  1. sstoveld

    sstoveld New Member

    Messages:
    5
    hey guys, im having trouble with my webformmailer.php. i've followed the directions in this article:
    http://help.godaddy.com/article/510#webformmailer

    but when i try to submit a form on my website it redirects to a page that says "Access Denied"

    here is where my website contact form is located:
    http://stovelddesign.com/INF215/final/contact.html

    here is my form code:

    Code:
    <form action="/webformmailer.php" method="post">
    <input type="hidden" name="subject" value="Submission" />
    <input type="hidden" name="redirect" value="thanks.html" />
    <table>
    <tr><td>
    <strong>First Name:</strong></td><td> <input type="text" name="FirstName" /><br />
    </td></tr>
    <tr><td>
    <strong>Last Name:</strong></td><td> <input type="text" name="LastName" /><br />
    </td></tr>
    <tr><td>
    <strong>Email:</strong></td><td> <input type="text" name="email" /><br />
    
    </td></tr>
    <tr><td>
    <strong>Comments:</strong></td><td><br /><textarea name="comments" cols="40" rows="10">
    Type comments here.</textarea>
    </td></tr>
    </table>
    <input type="submit" name="submit" value="Submit"/>
    <input type="hidden" name="form_order" value="alpha"/> <input type="hidden" name="form_delivery" value=""/> <input type="hidden" name="form_format" value="html"/> </form>
    
    
    if you haven't figured it out already im hosting through godaddy using the webformmailer.php script

    any help would be appreciated

    thanks
     
  2. adamblan

    adamblan New Member

    Messages:
    234
    Access denied sounds like a problem with the server side script - not the html form on your site... Check the code in "/webformmailer.php" to make sure it has the correct mailto parameters (or if you need help, post the code)
     
  3. sstoveld

    sstoveld New Member

    Messages:
    5
    actually when i try to access it via ftp i get either critical error or permission denied. so i sent in a support ticket to godaddy, they said my directory was corrupt, so i went through the account manager and reinstalled my form mailer directory.

    all seems to be working fine now. thanks
     
  4. Outlier

    Outlier New Member

    Messages:
    2
    Can GoDaddy's webformmailer.php file be edited?

    It seems the webformmailer.php file in GoDaddy hosting accounts cannot be edited. I tried editing it but permission to overwrite the file is denied (even though it says it's giving full permissions 777).

    I want to edit it because I have 3 gripes about it:

    1) I want it to accept a form submission more frequently than every 15 minutes, which is their default time (even FrontPage forms took form submissions immediately).

    2) After receiving an email to inform me that I've received form data from someone, it should be as easy as clicking "Reply" to reply to that person's email address. But it doesn't, with webformmailer.php the reply-to-address is my OWN email address. With many forms coming in every day, it becomes a hassle to copy and paste the person's email address into the reply email message. (FrontPage forms did not have this problem)

    3) The subject of the reply email message is blank. You can specify a Subject in your own code using <input type="hidden" name="subject" value="whatever your subject is" /> , but this subject only appears when you RECEIVE an email from the GoDaddy server - not when you respond to a person's form (which I believe is the whole point of adding a subject in the first place). The subject they give is something like "RE: Form Submission Thu, 04 Feb 2010 02:52:19 -0700" which has to be edited every time. (FrontPage forms did not have this problem)

    Does anyone know if the webformmailer.php can be edited? If not, are there any other recommendations for form to email scripts that can do the above?
     
    Last edited: Feb 4, 2010
  5. PixelPusher

    PixelPusher Super Moderator Staff Member

    Messages:
    1,077
    I have had this same issue (among others) with GoDaddy's mail forms. You cannot edit them. And yeah, it is annoying that they change address info and remove subjects. They do offer both a PHP version and a ASP version, however, I have only used the PHP one as of now.
     
  6. Outlier

    Outlier New Member

    Messages:
    2
    I actually tried editing the webformmailer.php file but then calling it webformmailer2.php and had the code on my page call for that file instead of the original. But it still did not work. Unless an experienced programmer knew how to modify it in the code, I guess you have to use their original file & you can't edit it.

    Did you come up with any other good free form to email scripts?
     
  7. constanthosting

    constanthosting New Member

    Messages:
    138
    godaddy prolly has server side stuff to lock down on any formmailer scripts because they are often hijacked into sending spam if they are set up incorrectly.
     
  8. lpowers

    lpowers New Member

    Messages:
    1
    webformmailer.php problems

    In the following lines at the beginning of your form you have an error in the last code.

    <form action="/webformmailer.php" method="post">
    <input type="hidden" name="subject" value="Submission" />
    <input type="hidden" name="redirect" value="thanks.html" />

    The reason you were redirected to the wrong page is you forgot to add / before your thank you page. the code should be written like this:

    <form action="/webformmailer.php" method="post">
    <input type="hidden" name="subject" value="Submission" />
    <input type="hidden" name="redirect" value="/thanks.html" />

    lpowers
     

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