Lost my website

Discussion in 'Web Hosting and Domain Names' started by Ajorton51, Apr 28, 2018.

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  1. Ajorton51

    Ajorton51 New Member

    I’ve had my website for about 6 months now and I’ve had no issues. Everything worked fine. However, my child was recently playing on my computer and now when I go to my website, it says that the “server” can’t be found. I’ve tried searching my website on all browsers (chrome, safari, explorer) and it’s the same for all. When you google the website it shows up and looks fine but when you click on the link it won’t open. Please help, thank you.
  2. chrishirst

    chrishirst Well-Known Member Staff Member

    Sounds like you need to 'fix' the link you are using.
  3. Kim Kiav

    Kim Kiav Member

    Did they access the website files? you need to confirm whether or not you were logged into your hosting account
  4. Jacobwallace

    Jacobwallace New Member

    Wow.....This is horrible. I think your child has deleted the caches. First of all you need to log in to your cpanel. And back up the data which you have created for your website earlier. Otherwise contact your hosting supporting department.
    They will you give the solution for the issue.

    Thank you.
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