Hello everyone.
We’re considering co-managed IT services to supplement our internal IT department, including things like 24/7 monitoring, cybersecurity audits, endpoint protection, and penetration testing. For organizations that have used these services, how effective are Managed IT Services for IT Departments in practice?
Do they actually reduce workload and improve response times, or do they create coordination challenges? What pitfalls should we be aware of before integrating external IT support with our internal team?
Are there measurable improvements in security, efficiency, or scalability that justify the investment?
I’d love to hear real-world experiences and insights.
We’re considering co-managed IT services to supplement our internal IT department, including things like 24/7 monitoring, cybersecurity audits, endpoint protection, and penetration testing. For organizations that have used these services, how effective are Managed IT Services for IT Departments in practice?
Do they actually reduce workload and improve response times, or do they create coordination challenges? What pitfalls should we be aware of before integrating external IT support with our internal team?
Are there measurable improvements in security, efficiency, or scalability that justify the investment?
I’d love to hear real-world experiences and insights.