help desk form

[javanoob17]

Hello All,

Let me first start off by saying thank you for reviewing my post and any help you can give me towards my problem will be greatly appreciated. I am a total noob when it comes to web design. I am doing a group project where we need to create a website, on the website it needs some functionality to it. I thought a cool thing would be to create a form that would be on the local location site. It would auto populate to a database that would store the customers information but would send an email to the sites administrator that a new ticket has been generated. How would I go about doing this?

 

[chrishirst]

How would I go about doing this?

Well you make a HTML document, with the defined form laid out in a suitable way for the type of data, you then need to have this data to be collected by a server side script when the form is submitted. This script then validates whatever data needs to be checked and validated prior to creating a suitable database query language routine that inserts or updates the data storage medium with the submitted data.