Email Deliverability

Discussion in 'Search Engine Optimization and Marketing' started by MarkStrobel3367, Sep 18, 2017.

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  1. MarkStrobel3367

    MarkStrobel3367 Member

    Messages:
    108
    I have a classic Google Site w/o a G Suite subscription. Last week, I conducted a blacklist check on the site domain name and found that the site IP address is on Spamhaus ZEN blacklist. Spamhaus wants Google to contact them to have the IP address removed from their list. It appears that this IP address is shared by thousands of other sites. I have a business email address which shares the domain name which is hosted by Zoho.com. Will having the site IP address listed on Spamhaus negatively affect email campaigns? I would like to discuss this issue with Google, however, I don't have access to their support. Thanks.
     
  2. chrishirst

    chrishirst Well-Known Member Staff Member

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    2,637
    For email servers/providers who use Spamhaus, yes it will if they score those factors highly.

    Which is correct, it is Google's responsibility to 'protect' their allocated IPs from being blocked and they DO need to do much, much more in preventing spammers from abusing their mail servers.
     
  3. MarkStrobel3367

    MarkStrobel3367 Member

    Messages:
    108
    Thank you for your response. Short of creating a website on any other platform other than Google Sites, do you have any suggestions as to how I could fix this situation? I posted this issue on Google forums last week w/o any responses from Google. I am considering subscribing to G Suite so that I could have access to their support. This way, I could discuss this issue with them and at the same time, determine whether G Suite would be a better option than what I have now provided that they assign me a clean site IP address or correct the current one.
     
  4. chrishirst

    chrishirst Well-Known Member Staff Member

    Messages:
    2,637
    Personally, I wouldn't host anything important with Google Sites OR Amazon Web Services, purely due to this kind of problem, hobby sites, 'vanity' domains or personal sites, not a problem, but not a business site that requires reliable email delivery. Obviously I would not expect Google to monitor blacklists as closely as I do for the IPs we have because they have a lot more to deal with, but one would hope they would respond to reported problems.

    However; you could simply host the mailbox elsewhere.
     
  5. MarkStrobel3367

    MarkStrobel3367 Member

    Messages:
    108
    Would hosting the mailbox elsewhere solve this issue? I would assume that using the affected domain business email address with any emailing host would result in email deliverability problems.
     
  6. MarkStrobel3367

    MarkStrobel3367 Member

    Messages:
    108
    I just phoned Google via G Suite. The rep stated that they will contact the blacklist site to have my IP address removed. He also stated that though they don't have the ability to migrate classic sites to G Suite yet, I would be assigned a different site IP address should I select to create a site using their new Google Sites.
     
  7. chrishirst

    chrishirst Well-Known Member Staff Member

    Messages:
    2,637
    If what you stated about the IP block in the first post is correct, then yes, because it is the IP rather than the domain name that is blocked.
     
  8. chrishirst

    chrishirst Well-Known Member Staff Member

    Messages:
    2,637
    That would probably not change anything, because it is likely that the mail server IP that is blocked not the website.
     

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