Dreamweaver CS3 FTP problem

Discussion in 'Web Design' started by Pippa, Jun 8, 2008.

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  1. Pippa

    Pippa New Member

    Hi, if anyone can help with the following I should be very grateful :)

    I am unable to connect to my remote server using my new copy of Adobe
    Dreamweaver CS3

    When I test the FTP connection I get an error message

    I can connect without problems to my remote server using Microsoft Frontpage
    and the exact same FTP address, login, and password - so it is not the
    server which is at fault

    Things I have tried without success
    My hosting company told me to either leave the host directory box blank or put
    a / in it. Neither of these options work
    I have tried retyping my login details carefully.
    I have tried checking the ?use passive FTP? box
    I have tried putting a colon and the port number after the FTP address
    I have tried writing the FTP address with and without the ftp:// symbol
    I have tried setting the FTP time out preferences at 60secs, 30 secs, 120
    secs, 10 secs, and 5 secs

    I am wondering what else to try, and how I can check whether or not the
    software is being blocked by a firewall (in Norton for example - my windows
    firewall is switched off) as I do remember getting a message about this during
    the install. Or would it be a good idea to uninstall and reinstall the
    I would be most grateful for any further information or advice.

    Many thanks

  2. Pippa

    Pippa New Member

    In case anyone else has the same problem, this is how this problem was resolved
    Last night it was suggested to me that I try disabling Norton Internet Security, this solved my problem. I don’t understand why as Dreamweaver was listed under my Norton Firewall preferences as ‘permits all’ .

    My Norton was version 2006, so I downloaded Norton 2007, and the problem has gone.


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