Hi, if anyone can help with the following I should be very grateful
I am unable to connect to my remote server using my new copy of Adobe
Dreamweaver CS3
When I test the FTP connection I get an error message
I can connect without problems to my remote server using Microsoft Frontpage
and the exact same FTP address, login, and password - so it is not the
server which is at fault
Things I have tried without success
My hosting company told me to either leave the host directory box blank or put
a / in it. Neither of these options work
I have tried retyping my login details carefully.
I have tried checking the ?use passive FTP? box
I have tried putting a colon and the port number after the FTP address
I have tried writing the FTP address with and without the ftp:// symbol
I have tried setting the FTP time out preferences at 60secs, 30 secs, 120
secs, 10 secs, and 5 secs
I am wondering what else to try, and how I can check whether or not the
software is being blocked by a firewall (in Norton for example - my windows
firewall is switched off) as I do remember getting a message about this during
the install. Or would it be a good idea to uninstall and reinstall the
software?
I would be most grateful for any further information or advice.
Many thanks
Pippa
I am unable to connect to my remote server using my new copy of Adobe
Dreamweaver CS3
When I test the FTP connection I get an error message
I can connect without problems to my remote server using Microsoft Frontpage
and the exact same FTP address, login, and password - so it is not the
server which is at fault
Things I have tried without success
My hosting company told me to either leave the host directory box blank or put
a / in it. Neither of these options work
I have tried retyping my login details carefully.
I have tried checking the ?use passive FTP? box
I have tried putting a colon and the port number after the FTP address
I have tried writing the FTP address with and without the ftp:// symbol
I have tried setting the FTP time out preferences at 60secs, 30 secs, 120
secs, 10 secs, and 5 secs
I am wondering what else to try, and how I can check whether or not the
software is being blocked by a firewall (in Norton for example - my windows
firewall is switched off) as I do remember getting a message about this during
the install. Or would it be a good idea to uninstall and reinstall the
software?
I would be most grateful for any further information or advice.
Many thanks
Pippa