Broadband supplier blocking my smtp servers

Discussion in 'Web Hosting and Domain Names' started by AlanB, Jan 9, 2012.

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  1. AlanB

    AlanB New Member

    I have a number of web sites and I use smtp servers for sending emails e.g. using Thunderbird and Outlook Express.

    Recently I have been unable to send emails resulting in error messages to do with the smtp servers.
    I have taken my pcs to work and used their internet connection and everything is ok proving that the equipment is ok.
    I have contacted my broadband supplier and they said "Oh yes, we block all
    3rd party smtp servers, you might be ok if you pay extra for a static IP address!"

    I was amazed by this response. Has anyone had the same experiences and can anyone recommend an ISP that doesn't block any services?
  2. conor

    conor New Member

    I don't see how that makes sense - a static IP address wouldn't make any difference as far as i know. He must think that your actually hosting the smtp server from your house - in which case a static IP address would be a good idea.

    Not sure why you wouldn't be able to connect to the server though.
  3. AlanB

    AlanB New Member

    No he knew that I was renting web space through a 3rd party web hosting company.

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