TECHNICAL ADMIN. ASSISTANT
Information Science                                                        
Starting Salary: Dependent Upon Qualifications 
Closing Date:     Until Filled 

This position provides essential technical operational support to School of Information Systems and Techology’s Dean and Administrators. Due to the nature of many of the school’s initiatives, this position requires specific technical knowledge, skills, and abilities, described below. In addition, this position requires general knowledge, skills, and abilities related to the school’s operation. Some duties are recurring, but many are done only occasionally, and some are ad hoc. The person who fills this position must handle all tasks, especially recurring ones, with minimal supervision. She or he must also help students and others in a courteous and professional manner. This is not, in the main, a secretarial position, although some clerical tasks must be handled. It is primarily a technical assistance position, providing support for research and computing required for the school to operate effectively. 

Perform Internet-based research, as requested by Administrators; create Web pages, as requested by Administrators; maintain Web pages; collect information in an on-going fashion in support of function; communicate with alumni, students, potential students, and others by phone, email, or letter (can include composing routine documents), as requested by Administrators; build and maintain email distribution lists in an on-going fashion in support of function; build and maintain databases of contact information in an on-going fashion in support of function; perform merges and other sophisticated office software functions for Administrators or Faculty; help Administrators and Faculty to put on special events, such as new student orientations, commencement ceremonies, etc.; handle routine inquiries from students and others; handle routine payments, including collecting receipts and reconciling accounts via online banking; handle paperwork related to financial aid awards; handle paperwork related to expense reimbursements; handle paperwork related to paying student workers; handle announcements and paperwork for dissertation defenses; handle other routine operational support tasks, including assembly and distribution of welcome packages, reserving classrooms, etc.; serve as the School’s principal contact person in the absence of Administrators and Faculty; perform other essential duties and tasks specific to the position. 

Qualifications: 
Internet research, including searching, verification, and summarization; web design and implementation, using current tools (e.g., Adobe Creative Suite); writing, including research reports, Web page copy, ad hoc letters, etc.; advanced office software (e.g., Microsoft Office); ability to work independently; ability to handle concurrent tasks; ability to do accurate, quality work; ability to communicate in a pleasant, informed, and professional manner. Education: High School plus additional courses or training equal to at least two years of college or any combination of education and experience that provides the required knowledge, skills and abilities. Experience: Five to six years in similar work desirable.