I never had any dealings with them before picking up a reseller account with our domain name registrar. I always used directnic for everything. People don't want to pay that price when they can get something for a lower price but you can't beat their support and the fact that you truly have complete control over your domains. I'd recommend our registrar but they are not set up for private accounts as yet, only resellers. I hope they will do that in the future. If so, I'll start recommending them as well.
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