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Originally Posted by StephanieCordray
...She created a subaccount for me on her registerfly account and all her domains are listed there and they are unlocked but transfer is still impossible because registerfly has made their company the contact for the domains...
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If she does own the domain and it is still current on registration - she should be able to make changes to the domain admin contact data through her Registerfly account - but your sub account may not have that capability.
Do you know what happens when she tries?
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We tried with one of them, her business name, and registerfly denied the transfer. Right now, due to some information we've found on the net, she's going through enom to see if she can regain control of her domains since they are the registrar of record... however, that $160 charge they speak of really worries me. It shouldn't cost that much for domains you already own, you know?
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I agree. I wonder what is the $160 from enom for - have they said? I don't use my enom account very much, but I know they do charge an additional fee if the domains registration has expired, and the domain is in Redemption period.
That's not what has happened here is it?
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I also found out that the owners of Registerfly are actually another company called Unified Names, Inc. which is in some pretty heavy litigation over domain names that are supposed to belong to some rather large companies. I think it's going to be a very nerveracking time for registerfly customers for some time to come.
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Yuck. It sure looks like it. It looks like the enom/Registerfly snafu has been ongoing since 02/06 (unless that's a typo)....there's an old notice on their website that says they were working on transferring domains from enom to registerfly. Did this one fall through the cracks?
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I wish I could do more to help her. Although I'm only barely a reseller, I'm still a reseller, so heavy involvement on my part could just make things worse. At this point all I can do is advise her of the appropriate channels. While I don't like that $160 charge for her sake, the loss of her business domain name would mean a lot more than that amount of money spent to safeguard them.
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That is true. $160 is a small price to pay if that's the only recourse. I just don't understand how paying enom will get the domain back. Is enom the listed registrar at present, or Registerfly? I'm confused.
(so what else is new)