Neither am in in the domain registration biz per se. it's mainly for our own hosting customers. She created a subaccount for me on her registerfly account and all her domains are listed there and they are unlocked but transfer is still impossible because registerfly has made their company the contact for the domains... We tried with one of them, her business name, and registerfly denied the transfer. Right now, due to some information we've found on the net, she's going through enom to see if she can regain control of her domains since they are the registrar of record... however, that $160 charge they speak of really worries me. It shouldn't cost that much for domains you already own, you know?
Heck, it shouldn't cost that much for new domains...
I also found out that the owners of Registerfly are actually another company called Unified Names, Inc. which is in some pretty heavy litigation over domain names that are supposed to belong to some rather large companies. I think it's going to be a very nerveracking time for registerfly customers for some time to come.
I wish I could do more to help her. Although I'm only barely a reseller, I'm still a reseller, so heavy involvement on my part could just make things worse. At this point all I can do is advise her of the appropriate channels. While I don't like that $160 charge for her sake, the loss of her business domain name would mean a lot more than that amount of money spent to safeguard them.
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